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Let's Create
Something
Whether you're interested in a specific piece, want to commission something custom, or simply have questions—we'd love to hear from you.
Send an Inquiry
Direct Contact
Response Time
We respond to all inquiries within 24-48 hours. For urgent matters, please reach out via WhatsApp.
Common Questions
How long does a custom order take?
Lead times vary by product and complexity, but most pieces take 4-8 weeks to complete. Some intricate items like hand-knotted carpets may take several months. We'll provide a specific timeline when you inquire.
Do you ship internationally?
Yes, we ship worldwide. All customs, duties, and shipping logistics are handled by us. Shipping costs are calculated based on destination and package size.
Can I customize any piece?
Most pieces can be customized—from size and color to specific patterns and materials. We'll work with you and the artisan to understand what's possible for each item.
What payment methods do you accept?
We accept major credit cards, bank transfers, and PayPal. For larger commissions, we offer payment plans with a deposit to begin work.
What if I'm not satisfied with my order?
Your satisfaction is our priority. If there are any issues with your piece, contact us immediately. We offer a 30-day satisfaction guarantee and will work to resolve any concerns.
Bespoke Commissions
Have Something Specific in Mind?
We specialize in bringing unique visions to life. From custom furniture designed for your space to personalized jewelry for special occasions, our artisans can create exactly what you imagine.